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VDR Died

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I think we managed to kill our VDR. When we plug it into either the car data link or the power adapter all that happens is the green light on the wand comes on and the lcd number display stays dark. My laptop chimes when I plug on the vdr to the usb port, but the IDS will never recognize the unit.

 

Does anyone know where I can find a book for it or have any knowledge of anyway to bring it back around? I really would like to have it instead of loosing a VCMII for a week while the customer drives their vehicle.

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They have batteries in them that can go bad. The one's I've fixed that had a battery issue the battery had good voltage so I cleaned the battery and contacts and that fixes them sometimes.

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