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2016 Transit Connect Radio Backlighting

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Its a 16 connect that the audio head back lighting goes OUT about 25% of the time when turning on the lights. This only happens when the dimmer is set to full brightness and can be duplicated with ease. Anyone see or hear of this? Engineering is befuddled. Two radios and a dimmer switch were thrown at it. Wiring checked and overlaid... the power comes directly from the BCM and the circuit feeds everything that illuminates in the dash on the same circuit so I kinda have to scratch my head too. A lot of peeps looking at this...

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