I have a customer who works as a electrician and bought a new E350 in 06, comes in for all his service on schedule. Well, everything was fine until 80k miles and the trans goes out. Van gets towed in and I look at it and decide the trans is toast and give him a price to rebuild vs reman.
He uses this truck for work and no truck means no pay so he decides to go with the reman so he can get it back quicker. So in goes a ford reman trans and it whines like a sob in 1st gear only. He needed the van so he took it while I check with ford about getting another trans.
Well, they want that new reman trans tore down and a est worked up. When I try to explain that he ordered a reman so his truck would not be down, they didn't care. So now, I have a pissed off cust who payed for a ford trans who will be without his truck while I pull it, tear it down and rebuild a trans for ford.
If he would have wanted to have his trans rebuilt, he would have picked that option. If I had the time to rebuild his trans, I would have pushed that option. So instead, I have to find the time to rebuild and fix fords f*$%ups!!!
I will never try to sell a ford reman again! I'll either rebuild it or it's a jasper (better warr and if it's crap, 1 phone call and a new one is here in the morning!!!)
This is getting so old, don't know how much more I can take.