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Alex Bruene

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Posts posted by Alex Bruene

  1. The problem with sick days is that most people will take them...  I do know a guy that works at a dealership that gives 8 sick days per year, and as an incentive to people who don't use/abuse them, they will add $75 to their pension at the end of the year for each unused sick day.

  2. The job is finally finished!  It ended  up retail (with some pretty heavy discounting)...  No legal action.  I suppose he realized he didn't have a leg to stand on, especially when he told us that he takes the air filter out monthly to clean.  I couldn't get him to put the exhaust and factory tune back, so I don't imagine this thing will last too long, as the boost guage pegs at 40 psi plus with a second of hitting the accelerator to the floor, and spins the 19.5" duals with no problem at all, leaving the traffic behind in a thick, black cloud of exhaust!

  3. Now, the fit is hitting the shan.  :hitfan: ...  The customer is stating that we ripped him off when we sold him the DieselCare.  Threatening legal action because the modifications were made at the suggestion of my predecessor.  We told him to go after the people that make the air filter... I suppose that would make too much sense. :crazy:

  4. It wasn't physically done at our dealership, nor was anybody at our dealership aware of what was going on until we were informed by the customer...  but it was done on the recommendation of our previous technician.  I am not worried about luck on this one.  I have full support of my management when it comes to matters of modifications and the stand I take against them, which I made perfectly clear during my hiring process. 

  5. While on this topic...  I have to vent a little... 

     

    One of the things that I have discovered at my new dealership is that the previous diesel tech was a huge advocate of tuners, DPF removals (I hate the word "delete", as it is merely and attempt to make it sound like a factory option)...  I have people coming in left, right and center with the stooopidest complaints.  I had a guy with no DPF and a tuner complaining of a lack of power, to which I replied I won't even attempt to look at it unless you reinstall the pollution control devices and the factory tune.  I did drive the truck, and it just about gave me whiplash when I took off.  I'm working on a 2008 6.4 right now, with DieselCare ESP.  We all know DieselCare for a 6.4 isn't cheap.  I believe it's over $5000.  The engine is dusted AND has a burnt piston.  It also has a tuner, no DPF and a shitty AFE intake.  We told the customer straight up that he is on the hook for all the diagnosis and tear down unless Ford authorizes the claim.  The guy was pissed.  As it turns out, this engine was already replaced once in 2011, and the "tech" who replaced the engine actually took it to a performance shop just up the road from us and had the tuner installed on the post repair roadtest!  The customer told us that said "tech" said not to worry about warranty implications, because nobody will ever know if he keeps coming to us...  THEN I CAME ALONG! 

     

    FWIW, the authorization for the engine repair is still under review, as Ford is reviewing IDS files AND sending an inspector.

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