I've found that a piece of 1/8 inch steel works great as a spreader if the knuckle has the threads cast in it. You just thread the bolt in on the opposite side of the threads and put the steel in the slot and run her in till it's wide enough.
just got donw contacting hotline with same issue and this fixed it:
1.Disconnect the VCM II from IDS and the vehicle, close the IDS program.2.Click on the Desktop tile > bottom left corner is an icon that looks like 4 squares > right click and in the menu select Search > search for VCI Manager and you will see listed VCI Manager (Ford-VCM-II) > right click and in the menu select 'Run as administrator'.3.Connect the VCM II to the PC using the USB cable.4.The 'Repair USB' button will appear to the right of the 'Product Help' button.5.Press the button to begin the quick repair process.This work-around should only need to be done once.
nelsona19's post in Having a bugger of a time.... was marked as the answer