Keith Browning Posted April 25, 2012 Share Posted April 25, 2012 For anyone who knows... I assume that any warranty claims on Cummins engines is strictly through Cummins - Correct? A Ford truck with a Cummins diesel can have the engine repaired under warranty at any Cummins service facility - correct? Quote Link to comment Share on other sites More sharing options...
Alex Bruene Posted April 26, 2012 Share Posted April 26, 2012 Yup. Which is a good thing, because if you think Ford warranty times are bad, you should see the Cummins times! We basically do only light repairs here, engine failures and such get sent to Cummins. Quote Link to comment Share on other sites More sharing options...
DieselD Posted April 26, 2012 Share Posted April 26, 2012 Yep cummins claims get processed through RapidServe if its anything related to the engine. The transmission claims are through allison and body/chassis concerns are Ford. Alex is correct in stating you get a dry ass raping by Rapidserve when processing those claims. they basically dictate to you want you will and will not repair along with how much they will pay you. Quote Link to comment Share on other sites More sharing options...
jimmy57 Posted April 26, 2012 Share Posted April 26, 2012 I wonder if Rapidserve is run by Blue Cross Blue Shield? Sounds like their claim policies..... Quote Link to comment Share on other sites More sharing options...
Jeff Clyde Posted April 26, 2012 Share Posted April 26, 2012 I was supposed to start Cummins training, as our Cummins guy got a job with the city. Unfortunately, I have been off work since Christmas, so one of the other tech's got nominated ! Quote Link to comment Share on other sites More sharing options...
Brad Clayton Posted April 27, 2012 Share Posted April 27, 2012 Holy shite, what be ailin ya there buckaroo? Quote Link to comment Share on other sites More sharing options...
Jeff Clyde Posted April 27, 2012 Share Posted April 27, 2012 Bacterial Meningitis. Slow road to recovery, lost almost all my hearing as a result. Thankfully I work for a great dealer, with great benefits. I literally had to put my life in a 6.0 ambulance, thankfully it didn't break down !! Quote Link to comment Share on other sites More sharing options...
Brad Clayton Posted April 27, 2012 Share Posted April 27, 2012 Best wishes to you and everyone lookin out for ya. I hope most of it is in your rear view mirror now. Quote Link to comment Share on other sites More sharing options...
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