Pro-start remote starter issue

[lmorris]

I replaced the remote start in a 2004 Nissan Ultima today. Simple install because the old remote starter was same brand and it was a simple module and antenna swap. Everything works, except the starter stays engaged when the engine starts. The instructions are vague at best and the company encourages a professional installer do the work. No DYI customer support on weekends. It is supposed to have a virtual tach system to control starter engagement, that doesn't seem to be working. Anyone with experience that can throw in some advice? The only thing I can think of is the tach sense wire is not required on automatics, but it doesn't say it must not be connected. I am not sure if the tach signal used for the old module is messing with the new one. No longer have access to car till tomorrow so I didn't try cutting the tach wire yet. 

[Buddy_M]

Did the new module come with the installation manual? Virtual tach is a voltage sensing mode most likely and may need to be learned to the vehicle. I was a dealer for a different brand(Crimestopper Security) and many options had to be programmed at time of install, it's not always a simple plug and play operation.

 

I see Pro-start is a Directed brand, if you don't have the install manual I may be able to get you one from a friend who is a dealer for some of their other brands. What model number is the starter?

[lmorris]

I only have the Quick install guide and owners manual. It's a prostart CT4311TW. Thanks for helping.

[Buddy_M]

What's your email address and I'll send you the full installation manual I got for it. He uses the Astrostart brand and isn't familiar with options/setup for Pro-start so he couldn't help much there, but does agree it likely needs programmed for tach settings.

[lmorris]

All fixed. Read through the complete install and it led me to checking factory wiring and it needs 2 starter wire outputs. Just needed to move the 5th relay option jumper over to 2nd starter. Thanks Buddy_M.