Gofaster23

Well two trucks were from the same company with an onsite tank, but they also have 20 plus 08&09 F-250 and up 6.4L's that don't have a problem. That one that they denied is turning into a major cluster. We think the inspector mixed up the fuel samples when he sent them in. The inspector is here every week for different things and was telling the advisor how he's sending out up to 7 fuel samples a day. The particular sample for the vehicle I have said there was high bacteria content in the fuel. The pictures that Hotline, our regional FSE, and one FSE from So Cal saw showed a secondary fuel filter housing full of debris and material. The filter housing on this truck is perfectly clean, no concerns. The inspector is the one who took all of the pictures. Our local FSE is comming in this upcomming week to see what's going on. CBriggs, our customer base is as far east as San Francisco/East Bay, as far north as Redding, as far south as Fresno, as far east as Reno, Nv. Right now, on a Saturday, there are about 15 6.4L trucks and a equal number of 6.0L's on the lot waiting for service. There have been a lot of dealer closures in the area over the past few years and a majority of our fleet customers will pass other dealers to come here due to bad past experiences and bad business practices with said dealers. Every vehicle except for the two were from different parts of Northern California. Hotline's response was "he most common cause of debris in the high pressure fuel system is poor quality fuel, fuel contamination, or low fuel pressure. Please inspect the fuel filters to ensure they are not restricted and have been maintained properly and verify base fuel pressure is 3-8psi. Inspect the fuel for water, gasoline or excessive bio-diesel. If a lack of maintenance or fuel system contamination concern is present the repairs will be customer pay." All of the vehicles that have had complete fuel systems from a failed HP fuel pump had fresh fuel that passed testing, all maintance records on hand, done on time (even per engine hours), and low fuel pressure was 6 to 8 psi. I think it is just a bad design. Anyway, the whole process has PO'd a lot of customer's from the drivers to the company's CEO's, CFO's, and VP's. The cost to repair these is astronomical when out of warranty and it leaves the customer high and dry if they do not have Diesel Care ESP.

I just read that too. Snap-on needs to update the tool description and remove "van" from the equation. They are also operating on the idea that the cab must be removed on 6.0L F-Series to remove the cylinder heads. It suprises me how many people, since the launch of the 6.4L cab off procedures, think that the cab needs to come off for cylinder head gaskets on a 6.0L F-Series. I prefer removing the cab on 6.0L/6.4L for cylinder heads, if I can't remove the cab then it's done in chassis in a 6.0L and on a 6.4L the engine is removed and placed on a stand. But doing 6.0L E-Series head gaskets without removing the engine? I've done a 7.3L E-Series, would not think of even attempting on a 6.0L. The 6.0L E-Series comes out relatively easily and then everything is right there in front of you. If it was done in chassis I couldn't imagine how many rubber bands, clips, and wire to hold the cylinder head bolts and push rods in place while the cylinder head is slid out the front.

I don't have one but that is a pretty good idea. I can't believe someone on the FMC message boards thought they could use this tool to do cylinder heads on an E-series without removing the engine. I remember that tech saying something like "Snap on guy said I can do cylinder heads in chassis now, looking for tips on E-series, not pulling cab".

It's pretty obvious the oversized off road tires are the root cause . Seriously, I don't know if they read the entire request at times. I have to send requests back and reiterate what I was saying. I know for a fact that the warranty assessors are contracted, as well as at least one local FSE. Maybe they have contracted employees working on the prior approval side of hotline now.

Diesel fuel maybe? I had an 08' F-250 last week that would not reach operating temperature, had DTC's for thermostat monitor. ECT/EOT pids way off so I figured it needed thermostats. I removed the thermostat assembly, find the high flow thermostat hyper extended but both are covered in that goo in the pic and it smelt like diesel. I ended up finding gobs of diesel fuel in the front cover. I did the usual fuel in cooling system diag, found no leaks at the injector cups or cylinder heads. I ended up putting two cylinder heads on to correct the "Goo" concern. But I don't think diesel fuel is the goo in the pic, it just looks like it. On the truck I worked on, all rubber gaskets on the thermostats were eaten away.

To the OP, how many miles are on the truck? They do have a service life of 120,000 miles (or less depending on operating conditions). I have just replaced them, usually under Cali emissions warranty if out of base powertrain.

Up until last week I had five fuel tanks on the ground, I'm down to one now. All five vehicles had P0088 stored, failed fuel system debris test. They all had metal in the fuel system and metal in the tank. What I have been doing is: 1. Request prior approval for HP fuel pump, 8 injectors. 2. Resent request again because they are asking for a test result that I already listed in the first request. 3. Hotline asks if the fuel looks ok, if it does I give them my findings. 4. Hotline wants my SA to contact the customer to receive authorization to remove the fuel tank. 5. We get authorization to remove the fuel tank, remove the sending unit. 6. Hotline sends out inspector 2 days later, they take a fuel sample with some glass container (last one used an empty Starbucks frappachino bottle). 7. Push vehiclce out and wait 7 to 10 business days for fuel sample results. So far out of the four warranty RO's and the one CP RO, only one warranty RO was denied for having a high bacteria content in the fuel. The customer with the CP job was 5k miles out of warranty but didn't want to pay. We ended up getting them CLP money but Ford will only pay what they agreed to ($2,300) after the claim is processed through ACESII and approved (which takes a while) and the 30 day limit applies with no extension. Got another 05 F-550 in yesterday with WIF light on, P0088 present, first fit filters on at 25k miles. They "didn't know" about the severe duty maintance schedule.