djmiller

I've done it in there, but pull the turbo out to get that much more room. Clean the deck thoroughly, allow ample dry time. Make sure the RTV is fresh, and get an extra set of tiny hands to help with the pickup tube. Not the preferred method, but sometimes what you will destroy along the way that's all rotted out will make the repair too costly for the client.

With any luck it the DPF will be smoked from all the coolant in it from the blown EGR...Haven't had the fortune of doing one myself, but the boys are saying they're pretty terrible time wise.

Chan, you're crazy. My guys fight over these. Brigss.....SHHHH!!!

Hey Alex, It will show the advisor in OASIS if they got synthetic oil or not. I'm not running into this problem on Transit much, but on Focus RS have a few. If the car requires synthetic, the business office has to make sure they sell a synthetic contract. My 2 cents was there should be some kind of override in the system that ensures the appropriate contract on the car, but the ESP rep doesn't care (but he doesn't care about much of anything except that it gets sold). Every time one comes in the difference between the regular oil and synthetic oil gets charges back to the business office/NCD policy account. They screwed it up, so they have to eat it. I haven't seen it happen recently on anything we've sold, so hopefully that process is straightened out now that they've had to pay for a few.

We are in Oakville. They build Edge/Flex/ MKX/MKT here for the whole world. That's how you end up fixing RHD "transit" damage. When they went to load it on the carrier, the body flexed just enough that it grounded out the harness pinched between the IP carrier and the firewall, took down the HS-CAN network.. Since it happened "in transit"....they send it to us as transit damage, just like if someone smacked it up. Kind of cool that the Edge Sport is a diesel for the UK.

Not a lot of fun diesel failures in our place lately. Pretty usual/normal stuff. The fun ones are light duty. GT-350s - 1 Engine, 1 Head, 1 Warped lower oil pan. 2 2016 Edges - RH drive, diesel - sports (yes you are reading this correctly). Pinched 12A581 dash harnesses crashing HSCAN. 1 2016 Edge with the main engine harness not shielded correctly causing erratic/no spark and crank/no-start. Police Explorer and Taurus leaking water pumps and front covers left, right, and centre.

Oh - and make sure everyone is claiming their MULTI op. ...and replacing wipers as needed. ...and road testing for ride quality that may indicate worn shocks.... ...and having parts make sure they charge out washer fluid on FMPP rather than just hit shop supplies for it..... Lots of rules.......

Ok everyone, been gone for a long time a randomly decided to take a look around tonight. Let me try and clear this up. Truck comes in for M2, tech find rear pads worn below min spec on visual. Line A: M2 - Claim MBASIC ops or whatever is appropriate. Line B: AD OP - Found rear brake pads below minimum specification on visual maintenance inspections. - Tech claims inspection op for rear brakes and pad replacement, as inspection op includes time to disassemble, clean, measure, etc... Must document rear pad thickness on RO vs spec. As far as rotors - If customer has a noise/pulsation concern (not ad op) you will machine/replace as needed. Need SM auth for rotor replacement. Document rotors measurements and min spec. If it is an added operation (tech found it on inspection) rotor replacement is only valid if (A) rotors were measured to be below min spec. Tech documents rotor measurement and min spec. or ( Technician states in his story that he conducted a road test prior to the maintenance service and detected a brake pulsation. Just because they have a wicked ridge or a bunch of rot doesn't mean you get to change them with FMPP. Best practices aside, those are the contract terms.

Axle seal leaks, My Touch, Cooling Fans, the odd water leak at the rear liftgate. Most commn problem - rear pads seize in caliper brackets = brake job and 40 000km

2 of the many 6.4s I've seen have catastrophic failure I found that lifter spring clip wedged into the pressure relief valve of the oil pump.

I'd be calling you if I thought I had a chance My place is nuts. CP last month up 40%, ESP, up 100%, Warranty up 50%....sales are higher up front so internal work growing too. My parking lot is overflowing, my advisors and appointment co-ordinator are bombarded trying o explain people why we're booking 5 working days out (and that's a push). I'm proud of the tech's in our shop and look after the as best I can. They often find mysterious extras on their time tickets for keys I've programmed, entry codes I've retrieved, or a diagnosis I did myself. Gotta try and help them make up some of the tough losses on the hard-to-fix that the best guy ends up getting screwed on. It's one thing that always soured me. Getting "better" never made me any more money, so I do all I can to make sure they never feel that way.

I've got parts ordered for a few at our store now. I've got 3 grounded Enterprise Rent-a-Car units that we'll be doing first for two reason. One, so if anything gets broken it's on a rental car, and two, so if it takes forever or we need more parts, we are pissing off an individual customer. I've heard WhiteOak has done a couple that went smoothly enough, but that's secondhand.

The GM "RFQT" is a nightmare to get through. I had a TAC case one before that seemed to go on forever. If you can get into the GM tech forums, the boys down in Texas were much more helpful is expediting our diagnosis.

So if I need to make a little extra scratch...should I just call your old store and tell them I'm in for some evening hours?

No more Raptor. Now we have the "Tremor". It's rather lightning-esque.

I'm just jerking ya Leon. I don't blame you at all. Just frustrated bc I recently dumped a few grand more into training him through Sept/Oct that I'll see nothing for now. We all know I did my two year stint out there and the only reason I didn't jet up to NorthStar was because my now wife is from this area and convinced me to move away from Alberta (nuts I know)

Piss off with your recruiting! My trans tech that I built from the ground up is now moving to Alberta beause his wife's only living relative is now terminally ill. He doesn't want to go really, but he doing it for her and the money is strong. PS. I need a trans tech NOW! DPS6 Clutches and 2-4 bands out the wazoo at our place right now. Oh and my esimtated arrival date for a Ranger trans in Dec 27 from Vulcan *face palm.

We used to attach stickers to new vehicles for no additional charge, then we got audited by MTO... Somehow, during the audit, they found we were putting stickers on for free. They asked how we can do a "proper inspection for free"... We stated that they were new vehicles, so inspections weren't being done. They were not pleased with that answer. According to them, you must to a complete inspection on every vehicle, whether it has 1 km or 1,000,000 km on it. So, for the past 5 years or so, I've been getting an additional 2 hours per PDI to do a PMCVI. WTF!? Now I'm confused. Our local MTO guy just told us we WERE NOT allowed to charge for the PMCVI on a new vehicle unless it had major upfit mods done to it. Just charging for the sticker, but not inspection....guess I have a phone call to make tomorrow.

Currently booking into Dec 10 - jammed here.

We had one of those sweet Escapes come in on trade.....whoever appraised it missed the giant hole at the RR inner fender/shock mount that you could stick your entire head through......

You're not buying the module, Alex. You're buying the "I" of F&I - Insurance. You get crappy insurance on your paint, and they throw you a gizmo to make you feel better. Why does a customer need annual "rust inspections?" They'll tell you if they want something fixed.....It just gives them a reason to deny a claim if a customer doesn't do it.

I've done it. You can get at a few cylinders if you put it on a hoist and relax the suspension - go through the wheel wells. Drop motor mounts and tilt the engine over if you need access to others. Either way, poor bastard.

Yeah... That commute would not be a good one. If I were interested in a drive like that, I'd take the Warranty Assessor job Farmbro keeps posting. You know the one... "Bilingual Ford Master Technician" for $50K per year... Not waitlisted for advanced electronics. I've mentioned it, but nothing came out of it. LOL. Ya, that one is pretty sad. You need to be prepared for a long means to an end to accept that. One STI in MISS had to slug through prior approval and warranty for years before he got that gig. The other just came in as a master tech. When I applied for the instructor job, I go an interview, but Ttey told me I looked to young and weren't sure the guys would listen to me despite my skillset.....I was pretty sure that was illegal at the time, but I didn't force the issue. I've been waitlisted for advanced elec. since July, along with one of my techs. Saw a couple running at MISS now, but I didn't get a seat. I'm getting my guys caught up on climate and steering now. Wheel balancing is now a restricted op.....argh. Base engine is killing me......9430 and 6701 require STST 32.... *face palm.

Currently I'll still do a lot of the diesel diagnosis for us, and then direct someone in the shop about what nuts and bolts they need to change. I just had a 43 year employee retire (not a diesel guy), but I still have other techs over 60. I'm working to build my techs as best I can, because the writing is on the wall about the work on both sides it takes to build a good technician. That said.....MIke, Alex....I'd poach either of you guys in a heartbeat from your current stores lol. The commute would kill Alex I'm pretty sure, but I run one of the smoothest warranty ships going. Either of you guys wait-listed for advanced electronics? I miss in-class training/ a good 3 day shoot the shit session.

Yup. Tried to warn the guy before he did it, but too late. Head to toe, soaked in oil. Nobody has done in since we all saw that.