we have MOC products here and i guess service has been under some pressure to sell some of these 6.0 kits. had one in today for some maintenance and my manager upsold a kit without my knowledge. i'd seen it demo'd but never ran one cust pay. i see no value in it like everyone else but i inadvertently stumbled upon another problem......
how do you tell a customer, oh i was in clearing EGR codes from the service you wasted your money on and by the way you have a P0611 and further diag shows your ficm is on it's way out.