We have been told absolutely no secondary repairs to be made with out a managers "add-on" stamp signed before the repair is made - no exceptions at all.
Had a truck in Monday night ( 4-12 shift ), replaced #3 injector for customer concern of a misfire ( only job on the RO was for misfire), hot side CAC hose at turbo was about to fall off it was so badly deteriorated. To repair or not to repair; didnt want to buck the system, so no repair made.
Manager road tests the next morning and Kaboom, hose flies apart on a long road test; truck has to be towed back. I get into work last night at 4 and get the " why wasnt it replaced" Just following the rules I say, last time I didnt have the managers stamp, I got raked over the coals. WTF !!
Then for the kick while your down, we were informed that they decided yesterday that contrary to thefact that there has never been a night shift on New Years Eve, that the dealership is closing at 3 pm, but there is still a 4-12 shift, sorry for the 1 1/2 days notice, too bad if you had plans.
Sorry for the rant and the hijack.
Happy New Year