mchan68

Bank #1 UVC harness it is for the WIN!!!. I must be getting old. I vaguely remember a TSB for some "Jesus Clips" that is supposed to prevent a re-occurence of this very issue. Having some trouble locating it, if someone can help me with it.

Okay, I have one here that I just did an 07S57 on, a week ago that came in on the hook as a no-start. ALL sensor readings (BARO, EBP, MAP, ICP volts, ICP psi, IPR duty cycle, RPM and V-PWR) are bang on. Fuel pump IS being commanded at every key-on cycle. I have a hard P1277 and P1293 DTCs. After playing musical IDMs with two other customer's trucks without success, where else does that leave me? Am I going "under cover" as in under bank #1 valve cover, assuming wiring from IDM to bank #1 valve cover electrical connector checks out good? I knew I shouldn't have gone into work today on my birthday

I agree. Aaron and Jim just have a better way of putting my thoughts into words. Sometimes, it's hard to express it in English, as opposed to MY way of expressing it, which is "Ch-English" .

Yeah I thought the same thing too. I don't know if traffic is really THAT bad.

That's a good question.

What is fuel pressure at idle and WOT?

Oakville. Apparently, neither Oak-Land or Kennedy Ford was able to provide him with satisfactory service.

If we had customers like that, our stress level would take a HUGE nose dive. Since we're on the topic of awesome customers, I just had a customer who was aparently referred to ME specifically, by a few fellow members from that "monkey house" forum. Apparently, he was jerked around by BOTH of his local dealers, so he made the two and a half hour journey up to MY dealer for ME to address his issue. It didn't take me ten minutes to realize that his FICM had crapped out. In with a new FICM, and out he went. Two weeks later, a DETAILED letter is sent to my manager, the dealer principle (I wish I could post it), and to FoMoCo about our "exceptional" service (what a joke), followed up with a visit to purchase a 2010 Fusion for the wife. I was a little taken back by the 28 pack of Canadian he threw my way, last Friday when came to take delivery of their purchase. This time, the OWNER even came down to thank me personally (something he hadn't done to anyone in the last five years I've been there). If only all customers were like this ......

You've got to be kidding me. What is the TSB number?

Since this customer is a "shit stirrer" I kind of understand my service advisor not wanting to tell him that OOPS someone screwed up with your tires and either way we are liable for it. I, however would like to see this situation fixed... If this guy gets into an accident or catches on his own that he has the wrong load rated tires, he will flip and probably even sue the dealer in which case he has the absolute right to do so. To be honest, I would be happy if the service advisor (or service manager) would order the PROPER tires for this vehicle, have them changed, with or without the owner's knowledge. At least I would know in my conscience that I didn't allow them to release the truck like this, in this state. I have ran into this issue many times before, when I've tried to quote new tires for trucks. My parts manager will say, "C'mon Mike, you don't want to lose a sale do you?". In other words, these guys only care about making the almighty $$$ instead. Bottom line, I don't give a rat's ass who pays, as long as I've done my job, and no one is going to hang MY nuts, if/when THIS shit ever hits the fan.

And no, I didn't pump the tires up to 65 psi.

Our system is on ADP electronic ROs. I hate writing on hard copies. I prefer typing everything in the system. Once the RO is invoiced, the customer gets the copy with everything I typed in the system. Yes, I can check the hard copy in a couple of days. I'm glad you asked, which means you obviously knew where I was going with this thread. Here's the next twister. When this truck comes due for its mandatory PMCVI inspection, just by virtue of having the wrong load rated tires on the vehicle to me is grounds for NOT putting my signature on the certificate. Does this mean my manager will overide my authority by signing it himself. I am HOPING that this guy will need to have another set replaced by the time it comes due for it, but I highly doubt it.

Well, it was Friday when in rolled an '06 F-350 dually with a complaint of an intermittent no-start that the customer INSISTS that glow plugs are the problem and wants me to change all eight (don't you just love "those" kind of customers?). I replaced a FICM on this truck about a month ago due to FICM voltages dropping down to around 28. Replaced FICM and life was good at between 47.5 to 49. Yesterday it rolls in with the same complaint, and I scan it with no DTCs and unable to duplicate the customer complaint that the engine "just cranks". OASIS revealed that this truck already had the update 4C3Z-9B246-A STC fitting done a couple years back at some dealer in Texas, so I ruled out high pressure oil system leaks. But just for shits and giggles, I decided to rev the engine up to 3800 RPMs (pedal to the floor) 'till EOT/ECT got up to 195 or so degrees. I then tried to restart the engine, and low and behold ICP only climbed to 230 psi. Air tested it, and very quickly determined the lower d-rings on the rail plugs needed replacement, after which life was good. Fast forward to the next work order line, for "nail in left/front tire". I removed the nail, and notice it's not deep enough to penetrate the belts. I then very quickly notice that this truck has 'P' rated tires on all six rims (Goodyear Wranglers to be exact). Very quickly, I brought it to the attention of the service advisor and the service manager, and here is where it gets twisty. The advisor checks the service history, and determines that this truck was bought used at our dealer. At some point, the six tires were installed (not by our shop because our machine can't handle dually wheels), but were subletted to a nearby tire shop. During the course of all the oil changes and services thus far, it has been done by other techs in the shop (I guess any idiot can do an oil change). The only time my hands have been on it, were the FICM replacement and the work I did yesterday. My service manager says, "just don't say anything". My service advisor suggests to scrape the door decal data plate off . I repeatedly mention the potential for liability to us (if this guy catches on that he has the wrong tires, MTO pulls him over, his tire(s) blows out etc.). But the final order is to "keep it quiet". None the less, I wrote it in the black and white on the RO hard copy that "this vehicle has incorrect load rated tires installed" just to cover my ass, with my initials on it. I can't believe that the advisor's and the manager's only concern is how much of a shit storm this customer will cause, or how much money it will cost to "give" this guy six new tires. Given that this customer likes to "stir the pot", like telling the advisor to "tell" me how to diagnose his truck's engine issues. WHAT DO YOU GUYS THINK I SHOULD DO?

Point well taken, LOUD AND CLEAR. Jim, your way with words ceaselessly amaze me sir.

I agree. But my original question was how much to charge RETAIL, given that this part is only covered for 3/60 (3/36 for you Americans), we're already seeing a rash of repeat failures after warranty expiry.

I was thinking the exact same thing this morning when I first read this thread. Of all the 5.0L/5.8L oil pans I've done, I don't think I've ever encountered difficulty removing them by lifting the engine up a couple inches and unbolting the pickup and pump assembly.

Just curious. What do you guys charge RETAIL to change this part? Let's face it. Even under the TSB, almost any idiot like myself can have one of these done in ten minutes here and it pays a generous 1.1 hours(which is probably why I rarely get to do one at my store). How do you guys do it? Do you remove the grill entirely (like everyone at my shop does, except me)? Or, do you disconnect the top two grill bolts from the rad support, and remove the three plastic push clips at the front of each wheel well, and let the grill and front fascia assembly hang down for better access to the two trans lines (like the way I do it)? Keith, Jim, Aaron, Dwayne?

Only after the first fuel filter replacement. Subsequent fuel filter replacements are easier, because the wiring harness clip comes out easier. Just curious, what do you guys charge to replace these on a 6.4L? Do you charge any differently than a 6.0L?

How much M-time are we talking here? How about the M-time for the cab bolt TSB? How much M-time do you guys claim for that one? Come to think of it, what the fuck is with all these TSBs that are out now as MT(TSB number) for labour times?

I agree. I don't give a rat's ass if there are some, who think I'm a "!?@#%!" for pulling cabs. For the record, I have done A LOT of heads/gaskets replacements on 4.6L/5.4L V8s of '98 to '00 model year vintages back when they were under warranty. And ALL those repairs were done CAB-ON. This was also BEFORE SLTS was revised to have you claim engine R and R to carry out the repair. Having said that, to me it makes far more sense to pull the cab, if I'm into a truck where I'm either pulling the head(s) or the engine for whatever reason (unless we're talking about a 4.2L). To me, it makes for a far cleaner better quality repair in doing so. This means factory harnesses and components get routed back to their respective locations unmolested. As far as squeaks and rattles go, as long as the cab is properly aligned back to its original position and ALL bolts are fastened in STRAIGHT, this shouldn't be an issue. As far as aftermarket equipment is concerned, if it interferes with cab removal, it is CUSTOMER PAY, end of discussion. Failing which, the job doesn't get done (at least not by me). If nothing else, at least my service manager stands behind me on this issue.

Try this:

That's the way I built my engine on my latest hooping. Vehicle was a manual transmission 4x4 with PTO.

Oh my parts department has my back. That's about the ONLY good thing I'll say about my store. I make thm stock FICMs, dummy rail plugs, EGR coolers, oil coolers, oil cooler kits, injectors ........ And, for the last two years I've worked there, I haven't had to pay for any parts for my own car (while everyone else has had to pay the cost plus 10%).