Got a '99 E-450 with 185,000 kms. on the clock. Complaint is a hard-start cold (as per thread topic). Last this vehicle was here, was in May of '08 and less 2,000 kms. ago. Customer's description is that it needed a boost to the batteries, and a "temporary alternate fuel source" to get it started. Already had to new batteries replaced on the last visit. IDS test reveals very good loud "CLICKIES" on all eight, on the buzz test. Glow plug system appears to be functioning as needed. I'm getting hard faults for P0470/P1298/P1293/P1294. Engine started fine for me. Runs actually quite smooth. Just looking over PPT KA1 and NA20. I got a high EBP reading @ KOEO and noticed the oil seems on the thick side. Sooooooooo, I'm gonna be quoting an EBP and an oil change to 10W30 to start. Both the high side feeds (PK/YE and OG wires from IDM to VC) to both banks appear intact. Anything else I should be looking for? Like I said, the engine doesn't skip a beat at all when it's running, so I'm hesitant to be quoting an IDM. But that doesn't explain the above mentioned hard faults. TIA